Frequently Asked Questions

To purchase eBooks, test series, or courses on our website, click on the item you want to buy. Then click the "Buy Now" button. If you are not logged in, you will be prompted to log in or sign up. After logging in, complete the payment process. Once the payment is successful, the purchased item will be added to your collection, which you can access by logging into your account.

To check the validity of eBooks, test series, or courses on our website, click on the item you are interested in. A detailed page will open. Under the title of the item, you will find the validity information mentioned there.

Our EBooks are designed for online reading only and are not available for download or printing. This ensures that all users have access to the most up-to-date content and that the integrity of the material is maintained.

Updates to our EBooks are free for all current users. This means that whenever we update the content, you will have access to the latest version at no additional cost.

Currently, the validity of our EBooks is lifetime. However, we reserve the right to change this in the future. Rest assured, any changes will not affect existing users who have already purchased the EBooks.

If your payment was deducted and you haven't received your purchase, please contact our support team at support@eduseeker.in. Provide details of your transaction so we can assist you promptly.

For any issues related to the test series, such as problems with test submission or questions, please reach out to our support team at support@eduseeker.in. They will help resolve your issues as quickly as possible.

We offer refunds if you encounter technical issues that prevent you from accessing or using our platform as intended, and our support team is unable to resolve the issue within 5 days of your reporting.

To request a refund, contact our support team at support@eduseeker.in within 5 days of your purchase. Provide your name, email address associated with your account, date of purchase, and the reason for the refund request. Our team will review your request and respond as soon as possible. If approved, the refund will be processed within 5 days and credited to the original payment method.