Proposal Guidance Service Policy

At EduSeeker, we take the privacy and confidentiality of your academic documents and conversations seriously. This Privacy Policy outlines how we handle and protect your research documents, submissions, and any interactions that occur on our platform as part of the PhD Proposal Guidance Service.

  1. Information We Collect

    2. As part of the service, we collect the following information:

    • Academic Documents

      • Any proposals, drafts, research outlines, and supporting materials that you submit for feedback and guidance.

    • Platform Conversations

      • Any messages or communications between you and our team (including counselors), whether via our platform, email, or during review sessions, are collected to ensure we provide the best guidance and service.

  2. How We Use Your Information

    3. We use your submitted documents and conversations solely to:

    • Provide Feedback and Guidance

      • The materials and conversations you share with us are used to deliver feedback, refine your proposals, and offer expert academic advice.

    • Improve Service Quality

      • We review and analyze conversations and feedback sessions internally to ensure that our services meet the highest standards of quality..

    We do not share, sell, or distribute your documents or conversation details with any third parties.

  3. Data Security

    4. We are committed to protecting the academic documents and communications you share with us. Here's how we secure your data

    • Document Encryption

      • All documents uploaded to our platform are encrypted to ensure their privacy and security.

    • Secure Communications

      • Conversations held through our platform are protected using secure protocols to prevent unauthorized access.

    • Access Control

      • Only authorized EduSeeker personnel involved in your academic guidance will have access to your documents and communications.

  4. Data Retention

    5. We store your academic documents and conversation records for the duration of the service. If you wish to have your documents or communication history deleted, you can request this at any time. We will comply with your request, unless legally required to retain certain information.

  5. Confidentiality

    6. EduSeeker is dedicated to maintaining the strict confidentiality of your research materials and conversations. Your documents and interactions will never be shared outside the EduSeeker platform or used for any purpose other than providing you with the academic guidance you’ve requested.

  6. Service Duration

    7. All users are required to complete the PhD Proposal Guidance Service within 30 days of enrollment. After this period, access to continued feedback or support may require re-enrollment or additional service fees.